Back to explore more theories

Patient/Consumer Activation Measure

What should I know about the patient/consumer activation measure?

The patient/consumer activation measure is a tool that allows us to gauge a person’s “activation” levels in the domain of health behavior. Activation factors include1:

  • Knowledge
  • Skill
  • Confidence

People who have low activation scores are typically overwhelmed and discouraged when it comes to taking care of their health.1

How does the patient/consumer activation measure show up in our work?

The patient/consumer activation measure has taught us that we can evaluate a┬áperson’s knowledge, skill, and confidence in order to understand what kind of support is needed for that person to succeed in adopting a particular healthful behavior.

Where can I learn more about the patient/consumer activation measure?

Click here or watch the video below to learn more.

Works Cited and Works Consulted

  1. TEDMED great challenges: making the grade: examining the case for patient activation measures [video]. TEDMED; April 22, 2014. Accessed July 1, 2016.
  2. Hibbard JH, Stockard J, Mahoney ER, Tusler M. Development of the patient activation measure (PAM): conceptualizing and measuring activation in patients and consumers. Health Serv Res. 2004;39(4 pt 1):1005-1026.
  3. Wisbaum W. Promoting better health and better care at lower cost: the patient activation measure (PAM) [video]. Madrid, Spain: Funcas; January 2015. Accessed July 1, 2016.